Pool troubleshooting

Common pool problems

Green, cloudy, chlorine that won't hold, pH that keeps drifting — here's what causes each one and exactly how to fix it. Nearly every problem comes back to two numbers: pH and chlorine.

pH

7.2–7.6

aim for 7.4

Free chlorine

1–3 ppm

aim for 2 ppm

Shock to

10–15 ppm

then wait to swim

My pool has turned green

Why: Algae has taken hold — which means your free chlorine dropped too low to keep it in check.

The fix: Balance pH to 7.2–7.6 first, then shock up to 10–15 ppm and hold it there — often a day or two of repeat doses — with the filter running constantly. Re-test before swimming.

Cloudy even though chlorine looks okay

Why: Chlorine is busy fighting something (early algae or organics), or pH has drifted high so it can't work.

The fix: Get pH into 7.2–7.6, free chlorine to 1–3 ppm, and keep the filter running. Just shocked? A few hours of cloud is normal as it clears.

Chlorine reads zero or won't hold

Why: Sun, heat, heavy use, or a chlorine demand from algae and organics can burn through it fast.

The fix: Dose back to 1–3 ppm. If it vanishes again within hours, you've got a demand to shock out. Test more often during hot spells.

My pH keeps climbing

Why: New plaster, aeration from jets and fountains, and some chlorine types all nudge pH up over time.

The fix: Add pH Down to bring it back to 7.4, then re-test in a few hours. Small frequent corrections beat rare big ones.

The water stings my eyes and skin

Why: Usually the opposite of what people assume — either low, acidic pH or chloramines (spent chlorine), not too much chlorine.

The fix: Check pH is 7.2–7.6. If there's a harsh smell too, shock the pool to burn the chloramines off.

Strong chlorine smell — add less?

Why: That sharp smell is chloramines — they form when there isn't enough free chlorine to finish the job.

The fix: Counterintuitively, add more: shock the pool to break them down, then let it settle back to 1–3 ppm.

How often should I test?

Why: Balance drifts constantly — and faster after parties, heavy swimming, heat waves or heavy rain.

The fix: Test free chlorine and pH every 2–3 days, and sooner after anything that throws it off. Regular testing stops small problems becoming green ones.

Is it safe to swim right now?

Why: Water's only swim-ready when both numbers are in range — guessing risks sore eyes or unprotected water.

The fix: Swim when pH is 7.2–7.6 and free chlorine is 1–3 ppm. After shocking, wait until it falls to 3 ppm or below — always re-test.

Work out the exact dose

Once you know what's wrong, these free calculators tell you how much to add for your pool's size:

Stop diagnosing, start fixing

Algae Later reads your pH and chlorine, spots the problem, and tells you exactly what to add — then nudges you when it's time to test again.

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